Delivery Nationwide (UK)
Worktops and Doors Live Delivery Pricing, delivery price and delivery lead time are updated on a regular bases and are subject to change. The Delivery price and delivery lead time are correct at the time of ‘check out’.
Delivery lead time excludes manufactures lead time.
We will always try our best to meet your requirements with regards to your Order.
Standard deliveries are made Monday-Friday between the hours of 8.00am-6.00pm.
All orders received outside of our working hours will be dispatched the next working day subject to status.
Delivery of worktops, cut and edged or full boards, splashbacks, upstands and edging will all be made together. Some accessories may be delivered separately.
Products delivered direct are subject to manufacturer term and conditions.
Delivery of your product direct to your door usually takes approx 2-15 working days from the date of order, however the lead time for your specific order will depend on the stock and availability.
We can only deliver to mainland UK locations, and some restrictions do apply.
Due to the heavy nature and potential size of some of our products there are some limitations on where we can safely deliver. For example we are unable to deliver to properties where there is insufficient access for our lorries to park within 50 metres of the destination. We can also only deliver our Larger products to ground floor locations.
As an employer we are bound to a duty of care towards our contracted drivers and have to make sure that there is sufficient help at hand to unload your order, this may affect the delivery charge.
Delivery charges will be automatically worked out as items are added to the shopping basket.
Please note; for Accessory only orders delivery costs will be calculated separately.
Delivery charges stated do not apply where congestion charges are in force. In such cases we recommend you contact us at [email protected] to obtain an accurate delivery cost before placing your order.
It is always helpful if the customer inspects the product for obvious signs of damage to the best of their ability at the time of the delivery, and should be rejected accordingly. This can avoid controversy at a later stage. We must be informed of any damage or discrepancy against your order within 5 days.
For damaged or rejected products contact us at [email protected]
All goods must be signed for. We ask you check all goods prior to signing for delivery and mark the delivery note appropriately if goods are received damaged. “Unchecked” is not acceptable if a claim is necessary.